Privacy Policy

Introduction

Welcome to https://donkey-simple-ingredients-tortilla-chips.chicagotortillachips.com! We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care. This comprehensive Privacy Policy outlines our practices regarding the collection, use, and protection of information from our website visitors, users, and customers.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online services, and products offered under the Donkey Simple Ingredients Tortilla Chips brand. It is important to emphasize that this privacy policy does not extend to external links or third-party platforms, which may have their own distinct privacy policies governing data collection and usage.

Processing Activities

Your interactions with us through the following activities are subject to this Privacy Policy:

Using our applications, logging into your account, or accessing any of our services as an authorized user.
Visiting our websites, including browsing, filling out forms, or downloading content linked to this privacy statement.
Subscribing to our newsletters, receiving promotional emails, making purchases, or engaging with us via phone calls or text messages (SMS).

Personal Data Collection

We collect various types of personal data to enhance your experience and improve our services. The categories of information we gather include:

Account Information: Details required to create and manage your user account, such as names, email addresses, and passwords.
Payment Information: Data related to transactions, including payment method details, billing addresses, and order history.
Financial Information: This may include bank account numbers, tax identification numbers, or other financial data required for financial operations.
Purchase Information: Product/service purchases, quantities, pricing, and any additional order-related data.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and mobile network information.
Location Data: Information about your geographical location, which we may collect to provide localized services or for analytics purposes.
Feedback and Reviews: Comments, suggestions, reviews, and ratings you submit to us through various channels.
Social Media Information: Data from social media platforms when users choose to log in or share content via our social media integration tools.
Product Information: Details about the products you interact with on our website, such as pages visited, items viewed, and search queries.

We collect this data through multiple sources, including direct user input, form submissions, browser interactions, analytics tools, and third-party service providers.

Cookies

To enhance your experience and provide relevant services, we use cookies on our website. Cookies are small text files stored in your browser that serve various purposes:

Strictly Necessary Cookies: These ensure basic functionalities of the website, such as enabling login or navigation through secure pages.
Preference Cookies: Tailored settings and preferences for a personalized experience.
Analytics Cookies: Used to collect statistical data about user behavior on our website, helping us improve performance and functionality.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes it was collected for. This includes complying with legal obligations, providing services, improving our platform, and enhancing user experiences. Once the purpose is fulfilled or required retention periods expire, we securely delete or anonymize the data to protect your privacy.

Security Measures

We have implemented robust security measures to safeguard your personal data:

Employing encryption for data transmission and storage.
Utilizing secure third-party processing services to handle payments and sensitive information.
Regularly reviewing and updating our security protocols to address emerging threats.

Children’s Privacy

Our services are not intended for children under 18 years old, and we do not knowingly collect personal data from this demographic. We encourage parents and legal guardians to supervise their child’s online activities and use of our website.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Have inaccurate or incomplete information updated.
Erasure (Right to be Forgotten): Ask for the deletion of your data where there is no valid reason for retaining it.
Restriction: Limit our processing of your data in certain circumstances.
Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
Objection: Object to or lodge a complaint about the processing of your data.
Non-Discrimination: Be free from decisions based solely on automated processing.

To exercise these rights or have any data-related inquiries, please contact our dedicated privacy team via email at contact@donkey-simple-ingredients-tortilla-chips.chicagotortillachips.com or through written correspondence to:
Donkey Simple Ingredients Tortilla Chips Privacy Team, [Address], [City, State, Zip Code].

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any questions, requests for unsubscribe, or data privacy inquiries, please reach out to us using the following contact details:

Email: contact@donkey-simple-ingredients-tortilla-chips.chicagotortillachips.com
Address: [Donkey Simple Ingredients Tortilla Chips Support Address]